Shipping and Returns

Shipping & Returns

 1)Embroidery files:

The prices for the designs are in US Dollar.
You can download the embroidery file(s) as soon as the payment is processed and cleared.
To donwload the files, go to MY ACCOUNT and select DOWNLOADS. You can download the item up to 3 times. If you have any problem, please feel free to contact me.

Due to the nature of embroidery software, we do not offer refunds, but we will provide technical support. Please try out one of our free designs if you are unsure that your hardware will support our designs.

The formats available are:
VIP Viking/Pfaff
VP3 Viking/Pfaff (some designs)
PES Brother
HUS Viking
SEW Janome * (some designs)
JEF Janome
XXX Singer
DST Tajima
* (some designs)
EXP Melco* (some designs)


If you need another kind of format, except for ART, please, contact us.

IMPORTANT: Unzip the file as soon as you download it. It seems that for many computer's technical reasons, mainly connection to the server and internet connection, the download can't be completed causing the corrupted file. Check your internet connection and download the design again.

Powered By OpenCart
My Garden Embroidery Store © 2018